How to Report Completed CE Hours to the TDI in Texas

Completing your CE hours is only half the job. If those hours aren't reported properly to the Texas Department of Insurance, they don't count toward your renewal — and you could end up scrambling at the last minute or facing a license lapse. The good news is that reporting CE in Texas is mostly automated, as long as you know how the process works.

Here's exactly how to make sure your CE hours get credited.

The Provider Reports Your Hours — Not You

This is the most important thing to understand about Texas CE reporting: you don't submit your own CE hours to TDI. Your approved course provider does it for you.

When you complete a TDI-approved CE course, the provider is required to report your completion electronically to TDI within a set timeframe — typically within 30 days of completion. This is part of what makes a provider "approved" in the first place.

As long as you take courses through legitimate TDI-approved providers, your hours should be reported automatically.

How to Verify Your Hours Were Reported

Don't just assume it happened. Verify.

You can check your CE transcript directly through the Sircon portal at sircon.com. Log in with your license credentials and review your CE completions. Every course you've taken through an approved provider should appear on your transcript within a few weeks of completion.

Check your CE status at least a few times throughout your renewal cycle — and definitely in the final 60 days before renewal. If something's missing, catching it early gives you time to fix it.

What to Do If Hours Aren't Showing Up

If you completed a course but it's not showing in your transcript after 30 days, here's what to do:

Step 1 — Contact the course provider directly. Ask them to confirm they reported your completion. Most reporting issues are resolved at this level. Providers can retransmit or correct submissions if there's been an error.

Step 2 — Keep your completion certificate. Every approved provider gives you a completion certificate. Save it. If there's a dispute about whether you completed a course, that certificate is your proof.

Step 3 — Contact TDI if the provider can't resolve it. If the provider claims they reported and TDI's system doesn't show it, you can contact TDI directly with your completion certificate to request a correction.

Timing Matters

CE hours must be completed before your license renewal date — not submitted, not reported, but actually completed. The reporting itself happens after, but the work has to be done in time.

Don't wait until the last week before renewal to complete your hours. Even with automatic reporting, there's always a lag between completion and the hours appearing on your transcript. Building in a buffer of at least 30 days before your renewal deadline protects you from last-minute surprises.

Renewing Your License

Once your CE hours are complete and reported, you renew your license through Sircon or NIPR. TDI confirms your CE compliance as part of the renewal process. If your hours are all in order, the renewal usually processes quickly.

If there's a CE shortage, the system will flag it. Your renewal won't be accepted until the missing hours are completed and reported.

5 Frequently Asked Questions

• How long does it take for completed CE to appear on my TDI transcript? Typically within 30 days of completion. Some providers report faster, within a week or two. Check Sircon periodically to confirm.
• Do I need to keep proof of my CE completions? Yes. Always save your completion certificates — digitally or printed. They're your backup if there's ever a reporting discrepancy.
• Can I self-report CE hours to TDI? No. Self-reporting isn't how the Texas system works. Only TDI-approved providers report completions. If you took a non-approved course, it won't count — regardless of how you try to report it.
• What if my provider went out of business before reporting my hours? This is rare but does happen. Contact TDI directly with your completion certificate. TDI may accept documentation from the closed provider if it's legitimate.
• Do the same rules apply for adjuster CE reporting? Yes. Adjuster CE is reported the same way — through TDI-approved adjuster CE providers who submit completions electronically.

Take CE With a Provider That Reports Right

At JustInsurance, we're a TDI-approved CE provider, which means we handle the reporting for you. Complete your course, grab your certificate, and we take care of the rest.

Enroll in our Texas CE courses today and keep your license worry-free.