How to Find KDOI-Approved Kentucky Insurance CE Providers Without Wasting Time or Money

If you're a licensed Kentucky insurance producer who has ever completed a CE course only to discover it wasn't approved — or you're newly licensed and trying to figure out which providers you can actually trust — this guide is for you. In Kentucky, only courses from providers approved by the Kentucky Department of Insurance (KDOI) satisfy the CE requirement for license renewal. Submitting CE credits from an unapproved provider, even if the coursework was excellent and substantively relevant, will not count toward your 24-hour obligation. Here is how the approval system works, what changed in 2024, and how to verify that every course you take will be recognized when your renewal comes due.

How CE Provider Approval Works in Kentucky

The KDOI approves both CE providers as organizations and individual CE courses. Provider approval is not a blanket authorization — a provider that is generally approved by the KDOI must still have each specific course individually reviewed and approved before it can be offered for Kentucky CE credit. Approval criteria cover course content relevance to insurance practice, minimum instructional standards, delivery method compliance, and integration with the state's electronic reporting system.

Effective July 1, 2024, the KDOI transferred its CE and prelicensing course and instructor review functions from Prometric to PSI Services LLC. This change was announced by the KDOI in advance, and existing approved courses retained their approval status through the transition. If you were using a provider before July 2024 and their courses were valid then, those approvals should have carried through — but confirming directly with your provider is always worth doing.

How to Verify a Provider and Course Are Approved

The most reliable verification method is direct confirmation from the KDOI. The official website at insurance.ky.gov maintains information about approved CE providers and courses. You can also contact the KDOI Licensing Division at (502) 564-6004 or email DOI.LicensingMail@ky.gov to confirm a specific provider's current approval status.

Before enrolling in any CE course, ask your provider three specific questions. First: is this course specifically approved for Kentucky CE credit, and what is the KDOI course approval number? Second: how many CE hours does this course generate, and are any of those hours designated as ethics credit? Third: how and when are completions reported to the KDOI — and specifically, are they reported electronically through the PSI Services LLC system? Responsible providers answer these questions without hesitation. If a provider is vague or cannot provide an approval number, that is your signal to verify independently before enrolling.

What Separates a Good Kentucky CE Provider From a Compliant One

Being KDOI-approved is the minimum. Here is what distinguishes a provider that actually serves your professional development from one that merely satisfies the compliance checkbox.

Current content is the most important differentiator. Kentucky insurance law changes through KDOI bulletins, legislative updates, and administrative regulation revisions. The Annuity Best Interest regulation became effective January 1, 2022. The KDOI transitioned CE oversight to PSI Services LLC on July 1, 2024. A CE provider whose courses have not been updated to reflect these changes may be technically approved but substantively outdated. When you complete a CE course that reflects last year's regulatory environment, you are building habits based on old information — which is precisely the opposite of what CE is supposed to accomplish.

Reporting reliability matters more than most producers realize until something goes wrong. When your provider electronically reports your completion to the KDOI through the PSI reporting system, that report is the record that supports your renewal. A provider with a history of delayed or inaccurate reporting puts you in the position of chasing down corrections under deadline pressure. JustInsurance reports completions promptly and provides documentation support when discrepancies arise.

Delivery format is a practical consideration. Most Kentucky CE is available online and on-demand, which gives you the flexibility to complete hours around your schedule. Some providers offer live webinar formats that allow questions and real-time discussion. Confirm that your preferred delivery format is compatible with KDOI requirements for the specific course you are taking.

Specialty CE: What Your Provider Must Be Approved For

Kentucky requires specific training for three specialty product areas, and each requires provider approval that is specific to that specialty — not just general CE approval. For annuities, the 4-hour Annuity Best Interest training must come from a provider specifically approved for that course under 806 KAR 12:120. For long-term care insurance, the 4-hour initial course and 1-hour renewal refresher must come from a provider approved for LTC specialty credit. For NFIP flood insurance, the 3-hour one-time course must be from a provider approved for flood specialty credit.

Do not assume that a provider's general CE approval covers these specialty designations. Verify each specialty course independently. The consequences of completing specialty training with an unapproved provider — and discovering it doesn't count — are more serious than for general CE because specialty training is tied to your authority to sell specific products.

Tracking Your CE Compliance Throughout the Year

Track your CE hours throughout the renewal period using your KY eServices account at insurance.ky.gov. Your eServices account reflects CE credits as they are reported by approved providers. Review your record at least quarterly — do not wait until the month before your renewal deadline to check your compliance status. Discrepancies between your records and the KDOI's records take time to resolve, and that time shrinks considerably when your renewal is imminent.

Frequently Asked Questions

• How do I know if a specific Kentucky CE course is KDOI-approved? Ask your CE provider to confirm KDOI approval for the specific course, including the KDOI course approval number. You can also verify directly at insurance.ky.gov or by calling (502) 564-6004. Never assume approval based solely on a provider's general reputation or the fact that they offer courses in other states.
• What changed about Kentucky CE administration in July 2024? Effective July 1, 2024, the KDOI transferred CE and prelicensing course and instructor review functions from Prometric to PSI Services LLC. Existing approved courses retained their status through the transition. The change affects how new provider and course approvals are processed — your completed CE hours are still reported electronically to the KDOI, the oversight mechanism behind that process simply changed hands.
• Do CE courses completed in other states count toward Kentucky's 24-hour requirement? No, for resident producers. Kentucky requires CE from KDOI-approved providers. Non-resident producers licensed in Kentucky may be exempt from Kentucky CE requirements if they maintain equivalent CE in their home state — verify this exemption directly with the KDOI before relying on it.
• Can I carry over excess CE hours to my next renewal period? No. Kentucky does not allow carryover of excess CE hours from one renewal period to the next. Hours above the required 24 in the current period do not reduce the following period's obligation. Plan your CE accordingly — there is no banking benefit to completing more than 24 hours in a single period.
• What is JustInsurance's approval status for Kentucky CE? JustInsurance is a KDOI-approved CE provider offering courses across all major lines and specialty product areas including ethics, Annuity Best Interest, LTC, and NFIP flood insurance. All completions are electronically reported through the PSI Services LLC system. Visit justinsuranceco.com/kentucky for the full Kentucky CE course catalog. JustInsurance's Kentucky-approved CE catalog covers every requirement — ethics, Annuity Best Interest, LTC, and NFIP flood — with courses that are current, accurately reported, and built around what Kentucky producers actually need to know. Enroll at JustInsurance today and make sure every CE hour you complete counts toward your renewal.